Computer Information Systems Administration

​This course introduces basic concepts involved in the electronic transmission of data from one computer system to another utilizing data networks. The major types of network topologies, protocols, and infrastructures are discussed, and students are presented with various networking models and standards. Topics covered will include the Open Systems Interconnection (OSI) model, TCP/IP, Ethernet, network topologies, IP addressing, sub-netting, IPv6, networking components, and basic network design. Students will gain the knowledge and skills necessary to implement, administer, and troubleshoot basic network systems and hardware, including configuring devices using command line tools.
Prerequisite(s):

• No prerequisites are required for this course.

​This course provides students with the skills to support end users with their computers and operating systems. Students will diagnose hardware and operating systems, assemble computers, add peripherals, configure network settings, and implement basic system security. Students will learn about tools built into operating systems (OS) used to manage and monitor the computer. The primary focus is on the Windows OS; however, students will also be introduced to Linux, Mac, and mobile operating systems.
Prerequisite(s):

• No prerequisites are required for this course.

This course introduces students to Windows Servers and includes configuration and management of components relating to Installation, Storage systems, Networking including DHCP and DNS, HyperV, Domain Controllers, Active Directory, Permissions, Securing Servers, and other items supporting a large enterprise environment. ​
Prerequisite(s):

• No prerequisites are required for this course.

​This course introduces students to the Linux operating system (OS) and develops their proficiency using the command line interface to configure and manage the OS. Students will be able to describe the file system, structures, and basic architecture of Linux. In addition, students will configure files and the file system, and manage processes, users, and groups within the Linux environment. Students will implement file globbing, redirection, processes, regular expressions, permissions and basic scripting.
Prerequisite(s):

• No prerequisites are required for this course.

​In this course, students will learn the structure of a database and how to query a database. Students will use various relational database management systems as platforms for hosting a database. Students will create a relational database, write SQL statements to extract information, create entity relationship diagrams (ERDs) to depict a database, and analyze table designs.
Prerequisite(s):

• No prerequisites are required for this course.

​This course is an introduction to computer programming terminology and concepts. Students will learn to write basic programs using loops, statements, variables, functions and arrays. The course employs an object-oriented programming language called Python. Practical exercises provide students the exposure to computer programming and the ability to interpret programming code.
Prerequisite(s):

• No prerequisites are required for this course.

​Building upon concepts learned in the previous term, this course expands on routing and router configuration, explores networking protocols, and applies routing concepts within a lab environment. Topics covered include Cisco IOS management, routing protocols, network security concepts, Network Address Translation (NAT) and Access Control Lists (ACLs). Routing protocols covered include Open Shortest Path First (OSPF). IPv6 operations, routing, and address assignment are also explored. Students will learn how to configure routers, interpret routing tables, and troubleshoot connectivity issues. Students are provided hands-on experience with routers and switches in a networked lab environment. The course also covers Wide Area Network (WAN) technologies and Quality of Service (QoS) mechanisms used for secure remote access along with the introduction of software-defined networking, virtualization, and automation concepts that support the digitalization of networks.
Prerequisite(s):

• CISA 1310
• CISA 2320^‡ (^‡ must be taken concurrently)

​​Building on skills learned in the previous term, this course describes the architecture, components, and operations of Ethernet switches in both small and larger, more complex, networks. Students learn how to configure a switch for basic and advanced functionality. Topics include Virtual LANs (VLAN), inter-VLAN routing, Dot1q trunking, Virtual Trunking Protocol (VTP), Dynamic Trunking Protocol (DTP), Spanning-Tree Protocol (STP), Switched Virtual Interfaces (SVI), port security, switch security, switch remote management, port aggregation, and first hop redundancy. Dynamic Host Configuration Protocol (DHCP), Stateless Address Auto Configuration (SLAAC), static and default routes, and basic Wireless LAN (WLAN) configuration are also covered.
Prerequisite(s):

• CISA 1310

​This course continues from the CISA 1330 course and introduces students to Group Policies and Certificate Services running on Windows Servers (on-premises). The course then moves to cloud services and introduces students to Azure fundamentals and administration. Fundamental topics include an introduction to cloud services, Azure core services, networking with Azure, security, compliance, privacy and trust, pricing, service levels, lifecycle, and managing Azure resources. Azure administration topics include Azure Active Directory, virtual networking, intersite connectivity, network traffic management, storage, automation, deployment and configuration of resources, PaaS compute options, data protection, and monitoring resources. ​
Prerequisite(s):

• CISA 1330

​In this course students learn how to administer Linux operating systems. Topics include installation, boot process configuration, partitions, file systems, network settings, logging services, user account policies, and host security. Additional topics include Apache web server, scripting, and Structured Query Language (SQL). Lab exercises reinforce the theory and provide opportunities for troubleshooting.
Prerequisite(s):

• CISA 1340

​This course introduces students to the concepts of network security, the terminology, and the insight into how to secure operating systems and networks. Students will learn how to identify risk, to participate in risk mitigation activities, and to provide secure infrastructure to support the three pillars of security (confidentiality, integrity, and availability). Students investigate security technologies and products, troubleshoot security events and incidents, and are exposed to applicable policies, laws, and regulations. Ethical values and moral obligations are stressed. Students will monitor the network using various network operating systems tools to respond to security breaches, and acquire the skills to implement basic security services on computer networks.
Prerequisite(s):

• CISA 1320

​This course provides students with insight into the workplace culture and the business of IT. It focuses on business writing, active listening, and communicating ideas effectively to a target audience. Discussions on the impact of assumptions or bias that people may bring to the workplace, ethics, and business politics will raise student awareness of their interactions and activities. Students will explore the impact and integration of IT in business. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.
Prerequisite(s):

• No prerequisites are required for this course.

​Students leverage the knowledge and skills they have accumulated during the first 33 weeks of the program to design, build, test, and troubleshoot a computer network. The students work in teams, develop a report and presentation on their project, and exercise project management procedures. The computer network is deployed across the classrooms using real equipment interconnected in a hierarchy that lends the design to multiple subnets, sites & services, issues with bandwidth, and issues with security. This provides a real-world experience.
Prerequisite(s):

• No prerequisites are required for this course.

​This course provides the theory and practice opportunities for students to plan, prepare, implement, and optimize switching technologies within an enterprise campus networks. Students will focus on best practices in integrating Virtual LANs (VLANs) for wired and wireless access, and for data, voice, and real time video applications. Secure, scalable, and highly available solutions for both IPv4 and IPv6 will be explored. This course includes hands-on activities using Cisco switching and routing gear within the classroom/lab.
Prerequisite(s):

• CISA 2310 and CISA 2320

​In this course, students will learn to design, install, configure, monitor, and troubleshoot wireless local area networks (WLANs) for the enterprise. The course starts with the fundamentals of wireless communications, explores the operation of stand-alone wireless access points (APs), discusses wireless security concepts, and then focuses on controller-based operations. Students will work with WLAN controllers, authentication-authorization and accounting (AAA) servers, light-weight access points, and wireless network management software to deploy a secure WLAN. The course will also cover security topics such as open and web authentication, 802.1X/EAP (extensible authentication protocol) authentication, 802.11i/WPA/WPA2 (Wi-Fi Protected Access) standards, and the underlying protocols for secure client support, including EAP-FAST, EAP-PEAP, and EAP-TLS.
Prerequisite(s):

• CISA 2320

​This course provides a comprehensive exploration of advanced Windows Server technologies, focusing on virtualization, deployment, and management. Areas of focus include Active Directory, Windows PowerShell, Windows Deployment Services (WDS), Azure Virtual Desktop (AVD), Hyper-Converged Infrastructure (HCI), and clustering. The course emphasizes hands-on experience with Windows Server Hyper-V, high availability solutions, and automated deployment techniques. This curriculum provides a strong foundation for leveraging modern Windows Server technologies in enterprise environments and prepares students for advanced roles in IT infrastructure management.​
Prerequisite(s):

• CISA 2330

​Students will learn to install and configure a Microsoft Windows Active Directory Environment in preparation for messaging services deployment. Students will also learn to install, configure, and administer an enterprise messaging system that is integrated with Active Directory. The course will introduce the theory behind messaging systems, and provide students with hands-on activities to install, maintain, customize, and troubleshoot Microsoft Exchange Server and clients.
Prerequisite(s):

• CISA 2330

This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and Unified Communication solutions. This course first explores the traditional telephone system, voice communications, codecs, and voice technology. Next, it moves to the fundamental of Voice over IP (VoIP), Cisco Unified Communications Manager (CUCME), as well as external communication with the Cisco Unified Communications Manager (CUCM) Express. This course describes telephony features supported in CUCME and CUCM, also covers the class of restriction, call handling features and quality of service. Other topics that are covered include phone restriction, device configuration, and user access to CUCM. Students will learn about the Cisco Unity Connection, Cisco Unified Presence, and troubleshooting. This course includes practical labs relating to the day to day administration using the Cisco Collaboration solution to complete the common tasks.
Prerequisite(s):

• CISA 2310 and CISA 2320

​This course explores security concepts with a focus on switches, routers, firewall configuration in Cisco, and FortiGate Firewalls. Students will learn about specific types of security attacks, how to secure switches and routers, and work with the next generation of firewalls (NGFW). Students will learn what is new in NGFW and how they can use these technologies to secure the network. Hands-on activities include hardening Cisco switches and routers, working with NGFW, and implementing VPN in different scenarios in a lab environment. This course will provide students with in-depth knowledge and practical experience on current essential security systems.
Prerequisite(s):

• CISA 2370

​This course will provide students with the skills to plan, implement, and optimize a large, scalable routed enterprise. Students will carry out an in-depth analysis of enterprise routing protocols (EIGRP, OSPF) using both Ipv4 and Ipv6. To learn about enterprise Internet connectivity, students will study Border Gateway Protocol (BGP). As they work through the course, students will learn how to redistribute routes, implement path control, provide route filtering, and secure Cisco routers and their operations. This course incorporates hands-on activities using Cisco switching and routing gear within the classroom/lab.
Prerequisite(s):

• CISA 3310

In this course, students will explore Microsoft Windows network applications including: System Center Operations Manager, Service Manager, and Configuration Manager. Students will have the opportunity to deploy and configure Microsoft SharePoint. Microsoft Azure Cloud Administration will also be covered.
Prerequisite(s):

• CISA 3330

Students will learn to design, implement and manage Microsoft 365 services, manage user identity and roles, manage access and authentication, and plan Office 365 workloads and applications. Students will also learn to configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. This course will introduce the students to plan, deploy, and manage Teams chat, apps, channels, meetings, audio conferencing, live events, and calling. This course includes topics such as Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies.
Prerequisite(s):

• CISA 3350

​​This course introduces and provides opportunities for students to build a variety of Cloud infrastructures, services and security employed by small to medium size businesses through a guided, hands-on approach. Students learn how to design systems that are secure, reliable, high-performing, and cost efficient. Students will configure, implement, test, troubleshoot, optimize, and document mainstream Cloud services. Topics include networks, storage, database, analytics, security, accounts, and automation as well as design for high availability, fault tolerance, and scalability to meet current industry benchmarks. The content of this course is supported by the AWS (Amazon Web Services) Learning Academy.
Prerequisite(s):

• CISA 3330

This course provides students with the knowledge and skills necessary to provision, configure and deploy computer systems and software used in an enterprise network. Students will learn how to use clustering to deliver and monitor highly available network services for an enterprise network infrastructure. Students will also gain the skills necessary to allow secure remote access to server-hosted applications and desktops. The course will also explore network management tools used for IT tasks such as configuration management, application deployment, and provisioning. Topics covered include hardware and software configuration, data service configuration, system operation, device discovery, device monitoring and management.​
Prerequisite(s):

• CISA 1360 and CISA 2340

​This course explores advanced security concepts with a focus on Palo Alto,Checkpoint Firewall and SIEM. Students will learn about advanced scenarios in Palo Alto, Checkpoint Firewall and how to manage the network from threats by using this firewall. SIEM is a security information and event management (SIEM) product that collects the events. It provides real-time analysis of security alerts generated by applications and network hardware. Students will learn how to connect different devices to SIEM and view the real-time traffic.
Prerequisite(s):

• CISA 3370

​In this course, students will leverage the knowledge and skills they have accumulated over four terms of the program to design, build, test and troubleshoot a complex, converged computer network. Students will work in teams, develop a report, create a presentation on their project, and use project management procedures to monitor work progress. The computer network will be deployed across the classrooms using real equipment. The project will include technologies such as VoIP, enterprise wireless, messaging services, integrated management, and cloud services. Students focus on ensuring the system is secure and fault tolerant.
Prerequisite(s):

• No prerequisites are required for this course.